Most D2C failures are integration failures.

Your ERP wasn’t built for consumers. Your product data wasn’t structured for consumer search. Your stock levels don’t sync in real time. We fix the gubbings, and we build the systems, not just spec them.

The Plumbing Problem Nobody Costed For

D2C programmes usually budget for a platform, a marketing plan, and a fulfilment partner. They rarely budget for the work in between, which is where most of them quietly fall over.
Your ERP was built for B2B. It assumes orders arrive by the pallet from trade partners with credit terms. It doesn’t know what to do with a single consumer order, a return six weeks later, or a real-time stock check from a website with five hundred concurrent shoppers.

Your product data was structured for industrial or retail customers who know what they’re looking for. Consumers don’t. They search differently, filter differently, and buy on different attributes. And your PIM, if you have one, was set up for the first group.

Your customer data lives in three systems that don’t share a record.

None of these are strategic problems. They’re plumbing. And plumbing is exactly where consultancies hand over and pure-play agencies ask for a brief.

How We Approach It

We design the integration and build it

Not architect-and-handover. Our technology team writes the code, ships the system, and supports it through launch and the critical first 90 days after.

Platform-agnostic, business-led

We don’t have a preferred platform we’re trying to sell. We select what fits your business and your existing stack, then make it work with what you’ve got, not what we’d rather you had.

POC or MVP before full commitment

For manufacturers especially, we can build a working Proof of Concept or MVP that proves the integration before you commit to a full programme. It de-risks the board decision and tests the politics at the same time. The terminology used depends on context. Both describe a small, working version of the system, scoped to validate the approach.

Knowledge transfer is part of the engagement

We document, train, and step back. The goal is always to make ourselves unnecessary, which is also what makes us easy to recommend internally.

What You'd Engage Us For

Channels and content

Legacy systems, modern ecommerce. Without ripping anything out.

The single biggest technical barrier to D2C for established businesses is legacy systems. Your ERP was built for B2B. Your stock, pricing, and order data lives in systems that were never designed to talk to a consumer-facing storefront.

The Voodoo Connector started life solving this exact problem for a global manufacturer running SAP. We built a middleware layer that bridged the gap between their enterprise systems and their new D2C platform. We’ve since developed it into a flexible integration tool that handles real-time data synchronisation, including stock levels, pricing, orders, and customer data flowing between legacy systems and modern ecommerce.

The technology adapts to your stack. The principle doesn’t change.

Related Thinking

If the technology is what's blocking the channel, the technology is what we fix.

A Tech Stack Audit, a POC, or an MVP build is often a sensible first step. Small, scoped, and informative. Let’s talk about which one fits.